Privacy Policy

Introduction

This is the Privacy Policy for the Institute of Community Forest Governance website.

The Institute of Community Forest Governance (“ICFG”, “we”, “our”, “us”) operates its online portal at https://icfgindia.org (the “Site”). By using (browsing, donating, registering, or otherwise using) our Site or any services (“Services”), you agree to this Privacy Policy.

Please read this policy carefully. If you do not agree, please do not use the Site.

1) Personal Data Privacy

ICFG values your privacy and takes reasonable steps to protect personal information.

We may update this Privacy Policy from time to time by posting revised content on this page. Continued use of the Site after updates means you accept those changes.

ICFG collects personal information that you knowingly provide through forms, communications, donations, registrations, subscriptions, or similar interactions.

We do not sell your personal information to third parties. We may share data only where necessary for service delivery, compliance, legal requirements, or with your consent.

If you are under 18 years of age, please use this Site with the guidance of a parent or guardian.

We do not store full card, net-banking, or UPI credentials on our own servers. Payment transactions are processed by authorized payment gateway and banking partners.

2) What Information We Collect

a) Personal information
Depending on your interaction, we may collect details such as:

  • Name
  • Address
  • Phone number
  • Email address
  • Donation/payment details (limited transaction metadata)
  • Any information you submit via contact or campaign forms

You may choose not to provide certain information, but some services may then not function properly.

b) Non-personal/technical information
We may collect technical data such as:

  • IP address
  • Device/browser type
  • Pages visited and time spent
  • Referring URL
  • Basic usage analytics

This helps us improve Site performance, security, and user experience.

3) Analytics and Similar Tools

We may use analytics tools (such as Google Analytics or equivalent) to understand usage patterns and improve content and services. These tools may use cookies or similar technologies. You can manage ad personalization and cookie preferences via your browser and provider settings.

4) Where and How Information Is Stored

Information submitted via the Site may be stored in systems used by ICFG and trusted service providers for website operation, communication, records, and compliance.

We keep data only as long as reasonably required for:

  • Service delivery
  • Legal, tax, accounting, and audit obligations
  • Fraud prevention and security
  • Dispute handling

5) Children’s Information

If you are under 18, do not submit personal data without permission from a parent or legal guardian. We encourage guardians to supervise children’s online activities.

6) Your Rights

Subject to applicable law, you may request:

  • Access to personal data we hold about you
  • Correction of inaccurate data
  • Deletion of data where legally permissible
  • Withdrawal of consent (where processing is consent-based)

To make a request, contact us using the details in section 12.

7) Emails and Communications

We send email communications to users/supporters who have opted in, contacted us, donated, or otherwise interacted with us where communication is reasonably related to that interaction.
You can unsubscribe from non-essential emails at any time using the unsubscribe link (where available) or by contacting us.

8) Cookies

Like many websites, we use cookies and similar technologies to:

  • Remember preferences
  • Improve performance
  • Understand usage trends
  • Support essential functionality and security

You can accept or reject cookies using browser settings. Disabling some cookies may impact Site functionality.

9) External Links

The Site may include links to third-party websites. We do not control those websites and are not responsible for their privacy practices, content, or services. Please review their privacy policies before sharing information.

10) Legal Disclosure / Exceptions

ICFG may disclose personal information when required by law, court order, government directive, or where necessary to:

  • Protect legal rights
  • Prevent fraud or abuse
  • Protect users, staff, or property
  • Enforce Terms of Use and other policies

11) Security

We use reasonable administrative, technical, and organizational safeguards to protect personal data. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

12) Changes to this Policy

This Privacy Policy may be modified from time to time. Updates will be posted on this page with the latest effective date. Your continued use of the Site after such update constitutes acceptance of the revised policy.

13) Contact Information

For privacy queries, data correction requests, or complaints, contact:

Institute of Community Forest Governance
2nd Floor, Simdega Bhawan, Purulia Road, Kantatoli, Ranchi
Email: icfg.ranchi@gmail.com
Phone: 0651-3502529, 9431103041
Website: https://icfgindia.org

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